Frequently Asked Questions

Ladder Supply Co. specializes in trailer access systems and related products designed for owner-operators, fleets, farmers, contractors, and trailer owners. Our mission is to provide durable, American-made solutions that make trailer access more convenient and efficient.

Ladder Supply Co. currently offers TrailerMate™ and DeckMate trailer access systems. We are also evaluating additional trailer access products, equipment access solutions, and related accessories for transportation, agricultural, and commercial applications.

TrailerMate™ is a portable trailer access system designed to provide convenient access to flatbeds, utility trailers, equipment trailers, and cargo areas. It is available in multiple configurations to fit the needs of owner-operators, fleets, and trailer owners.

DeckMate is the original portable trailer access system trusted by drivers and trailer owners across North America. Its compact design and portability make it a popular solution for accessing trailers, equipment, and elevated cargo areas.

Our products are used by owner-operators, trucking companies, farmers, equipment owners, contractors, municipalities, trailer dealers, and fleet operators throughout the United States and Canada.

The Owner Edition features a compact 21-inch grab handle design and is ideal for owner-operators, farmers, and trailer owners. The Pro Edition features an extended 36-inch grab handle and is designed for users who prefer additional reach and support when accessing trailers and equipment.

TrailerMate™ is designed to work with most flatbed trailers, utility trailers, equipment trailers, and similar applications. If you have questions about your specific trailer or setup, our team is happy to help.

TrailerMate™ products are proudly manufactured in the United States using quality materials and craftsmanship designed for long-term durability.

Yes. We work with qualified trailer dealers, truck equipment distributors, fleet suppliers, and other industry partners. Visit our Dealer Program page to learn more.

Complete our dealer application or contact our team directly. We'll review your business and discuss available partnership opportunities.

Yes. Fleet, dealer, and volume pricing may be available depending on quantity and application. Contact us for a custom quote.

Lead times vary depending on inventory levels, product configuration, and shipping destination. Contact us for current availability and estimated delivery times.

Yes. We ship nationwide and can accommodate larger fleet and dealer orders.

Yes. We stand behind the quality of our products and offer warranty coverage against manufacturing defects. Please visit our Warranty page for complete details.

Contact our team with your product information and we'll help identify the correct replacement parts or accessories.

Yes. Our vision is to become a leading provider of trailer access solutions. We continue to evaluate new products and opportunities that help drivers, trailer owners, fleets, and equipment operators access their equipment more conveniently.

TrailerMate™ is proudly manufactured in the USA and designed for owner-operators, fleets, farmers, and trailer owners who need a durable, convenient trailer access solution that is easy to transport, store, and use.

Absolutely. Many of the best product ideas come directly from drivers, owner-operators, farmers, contractors, and fleet managers. We welcome your feedback and suggestions.