TrailerMate Support
Welcome to Your TrailerMate Ladder
Thanks for scanning the QR code on your TrailerMate ladder. This page gives you quick access to safety information, product support, warranty details, and Ladder Supply Co. contact information.
Safety Information
Review safe-use reminders, inspection tips, and general ladder safety guidance.
View Safety Info →Warranty Support
Learn about warranty coverage, exclusions, and how to submit a warranty claim.
View Warranty →Returns & Support
Review return eligibility, shipping instructions, and support information.
View Returns →Contact Us
Need help with your TrailerMate ladder? Contact the Ladder Supply Co. team.
Contact Support →Before Each Use
Quick Inspection Checklist
Before using your TrailerMate ladder, take a moment to inspect the product and surrounding work area. If anything appears unsafe, do not use the ladder until the issue is corrected.
- Check for bent, cracked, or damaged parts
- Confirm all contact points are secure
- Make sure the ladder is properly positioned
- Keep hands free while climbing
- Maintain three points of contact when possible
- Do not exceed the rated capacity
Product Support
Have a question about your TrailerMate ladder, product fit, replacement needs, or commercial purchasing? Our team is here to help.
Business & Fleet Buyers
If you are purchasing for a fleet, dealer, OEM, municipality, or commercial operation, you may qualify for business account support.
Request Business Account →Need Help?
Contact Ladder Supply Co. for TrailerMate support, warranty questions, product information, or commercial purchasing assistance.
